Shipping

Delivery Method

We ship to all states and territories in Australia (except Tasmania due to shipping issues). We ship to all residential and business addresses, PO Boxes and parcel lockers.

No international shipping.

 

Shipping Fees

Standard shipping starts at $7.57 and takes 4-7 business days.

Express shipping starts at $10.07 and takes 1-3 business days. 

Note: When checking out, you have the option of insuring your package for $3.51. This requires the courier for a signature on delivery.

 

Free Shipping

We offer FREE delivery to orders $500+ that are based in certain Sydney, Central Coast & Hunter Valley regions. If you're within these regions, you will be able to checkout using a free shipping option.

 

Tracking Your Order

Once your order has been paid for and shipped, you will be emailed a tracking number. 

The postage tracker will identify when your order has been dispatched and ready for delivery to your home, if delivery is unsuccessful (no one is home) the goods can be picked up from your local Australia Post office.

Use your tracking number and link on your shipping confirmation email to see your order status or track it here

 

Same-Day Dispatch

Orders placed before 3PM are dispatched on the same business day.

Orders placed after 3PM are dispatched on the next business day.

There is a countdown clock on each product page to give you an indication of when you need to order to receive same-day dispatch.

 

Discreet Packaging

All our parcels and packages are 100% discreet. No information regarding the contents or Cheap Smokes is visible on the outside of the box or satchel. We understand everyone's circumstances are different and we place strong importance on keeping our packaging plain and simple. You can safely have your parcel delivered to your home or office as there will be no indication of the contents inside.

 

Packaging

For smaller orders, we use padded mailbags which have a barrier of bubble wrap that provides the ultimate security and cushioning performance. These cushioned mailbags are resistant to moisture, tears and punctures.

For larger orders, we use sturdy cardboard boxes filled with packing peanuts. These boxes are sealed with heavy-duty packaging tape to guarantee your items get to you safely.

 

Please note: Cheap Smokes is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. Cheap Smokes is not responsible for any packages once they are in the hands of any one of our shipping subsidiaries.